Forest news

Dear friends! The last shipment of this year has taken place today, December 24th.

We are preparing for the New Year and Christmas with might and main. We decorate Christmas trees, collect salad recipes, get the festive mood from the far corner of our consciousness, refresh it and bring it into working order. How are you dealing with this?

Opening hours of our store on the upcoming Christmas and New Year holidays:

From December 25, 2021 to January 9, 2022, all our owls will rest and gain strength, the store will be open only to receive orders. We don’t read letters, we don’t reply to messages, we turn off computers and close them in the storage closet, hide the storage closet key to the bottom of the largest bowl with the strangest new salad from our most customer-oriented sales owls ))))

We return to work on January 10, the first two days with renewed vigor we answer all the accumulated questions, we confirm and process all the orders. We begin to assemble them. Shipments in the first business week will be three times, Wednesday, Thursday and Friday, January 12, 13 and 14 so that all the orders will be sent.

We wish you all health, wonderful weather and joyful anticipation of the most magical holiday!

Every year we will collect all the Instagram tags for each design of our kits and charts in one place, so that we can admire the works on them together, and at the same time give you a chance to try your luck in the annual prize drawing.

We are summing up the results of our large-scale "Something Owlish" SAL. Hundreds of owlish designs, in different senses of the word, have been cross-stitched by our participants. Everyone has already won, since the finished works will settle in our homes and will delight our eyes.

Below is the lists of the finalists who managed to complete their work/works within the SAL. Since we are summing up the results a bit later than we intended, we included in the lists those who posted the finished works till November 17. Please check the lists, look for yourself, if you are not on the lists, but you have finished your work and posted it before November 17, please write to us to store@owlforest.ru . Check the spelling of the tag #Something_Owlish_Finished in your Instagram posts. Among all the finalists, our competent and impartial owl jury will choose the winners.

Unexpectedly long May holidays will be in Russia this year.

We decided to take this chance and have a good rest. In the period from May 1 to May 10, the OwlForest online store will work only for accepting orders, all employees will be on vacation, we will not respond to messages, we will not process orders, we will gain strength in all available ways. ?

The last shipment of orders before the holidays has been today, on Friday April 30th. The first shipment after the holidays will be on Friday May 14th. We will have three days to confirm all orders, respond to messages that will have accumulated over the weekend, and prepare orders for shipment.

What will we do during the holidays? Three of our old friends owls show our plans, they were drawn two years ago, but their actions are still relevant for us ??? The only exception to the vacation plans will be the release of the second part of Alice in Wonderland on May 7.

The prize draw will take place on February 28 at 12:00 Moscow time. We will give away 30 coupons with a discount of 1000 rubles for the purchase of goods in our online store.

The list of the participants:

Why do we love embroidery charts? Charts are generally cheaper than embroidery kits, one can use the available supplies and experiment with materials. There is a huge scope for creativity, sometimes the results are very interesting and there are some successful solutions that the designer did not even think about.

We want to admire the diversity of your works on our charts. And we invite you to participate in the OwlForest Charts Marathon. If you have ever worked on our charts, recently or long ago, or just going to, you can join us. Simply put a specific tag under your work. Even if the publication was made long ago, put a tag and we will see your work in our gallery. We will regularly monitor the tags and publish your finished works in our stories.

At the beginning of every new year, we will hold prize drawings among those who show us the finished work on the charts with the tags

For everyone who has already finished owl designs according to schemes (not kits), who is embroidering them now or just about to start:

? On the eve of the last month of summer, we suddenly realize that summer is passing, and we are still working and cannot stop. Our postal owls go on vacation from 3 to 12 August. We need to accumulate resources before the new embroidery season ?

? During this period, we will continue to accept orders on the site, the first shipment after our vacation will take place on Friday 14 August.

? During the holidays we will try to rest more and work less, please don’t worry if our response to your messages will be late. Orders can be placed, the website remains operational. Paid orders will go straight to the assembly operation. We will answer all messages after the start of work.

? Please note that we have opened international orders from July 27th. A complete list of countries with which there is a confirmed postal exchange, and a description of the postal situation in general, can be found here  https://owlforest.ru/en/news/20200727/

? For your order to be sent before the start of our vacation, it must be placed and paid no later than 10:00 am Friday, July 31st Moscow time.

? The production department has already rested and will be working all this time, so after the vacation we will present you with several new products.

See you soon! ???

Dear friends, we have been waiting a long time for the opportunity to resume shipping around the world.

Good news is that orders stuck since March began to arrive to the owners, it turned out that to many directions they were sent by sea containers. Certainly it took a very long time, and we are very glad that after four months we can track the movement of these orders through the destination countries. The most problematic areas for the delivery were the United States of America, Canada, all of Latin America, Australia and New Zealand. Most of the orders to these countries should be completed soon. 

We asked the representatives of the Russian Post service for information on the prospects for delivery to different regions of the world for the near future and received recommendations, on the basis of which we open the possibility of sending orders to a limited list of countries with which there is currently a confirmed postal exchange. Some of the countries I mentioned above still have no ways to be shipped to them, we will monitor the situation every two weeks and add them to the list as soon as possible.

The list of countries from which we begin to accept orders from July 27, alphabetically:

• Albania
• Andorra
• Armenia
• Austria
• Azerbaijan
• Belarus
• Belgium
• Bosnia and Herzegovina
• Bulgaria
• Canada
• China
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Georgia
• Germany
• Great Britain
• Greece
• Hong Kong
• Hungary
• Iceland
• Ireland
• Israel
• Italy
• Japan
• Kazakhstan
• Kyrgyzstan
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malta
• Moldova
• Monaco
• Mongolia
• Montenegro
• Netherlands
• North Macedonia
• Norway
• Poland
• Portugal
• Romania
• Russian Federation
• San Marino
• Serbia
• Slovakia
• Slovenia
• South Korea
• Spain
• Sweden
• Switzerland
• Taiwan
• Tajikistan
• Turkey
• Ukraine
• United States of America
• Uzbekistan
• Vatican

Please note that we still cannot guarantee shipment time limits. Delivery routes have not yet been fully restored and may change depending on the situation. If earlier we talked about two months, as the maximum delivery time, after which we could send your order again or return the money, now we are increasing this period to 4 months. We ask you to determine for yourself the acceptable waiting period and refrain from placing urgent orders until the restoration of stable air service.

We wish you all good health, take care of yourself and your loved ones!

This week in Russia (March 30 - April 5)is a nationwide paid holiday to encourage people to stay home and slow the spread of the corona-virus, so we are changing the store’s schedule.

• We plan to send all the orders placed until Monday, March 30, 16-00 Moscow time  on Tuesday, March 31.
• We have to close the possibility of delivering our goods abroad in the nearest future, due to the current situation we can not guarantee the delivery time or even the fact of delivery. From today (March 30) the borders of Russia are closed for passenger traffic, the delivery of parcels abroad may be suspended at any time.
• We apologize for the inconvenience. As soon as the delivery situation stabilizes, we will again begin to take your orders and send them to you. All the placed orders will be sent tomorrow we hope you will get them soon.
• We continue our work on new designs and will definitely please you with new  charts in the near future.

The OwlForest team wishes everyone to remain calm, take care of yourselves and your loved ones and cross-stitch with pleasure! ☺